Print Controller Specifications:

• Memory: 128 MB RAM Standard Maximum

• Standard Interfaces: USB 1.1 2.0, Ethernet 10 100Base-TX

• Network Protocols: TCP IP

• Supported Environments: Windows 8, 8.1, 10; Mac OS 10.13 or Later

• System Requirements to Run Sawgrass Print Utility

  • Microsoft Windows (64-bit operating system is required)
  • • Recommended: Windows 10
    • Minimum Required: Windows 7
    • • Apple macOS (64-bit operating system is required)
        
      • • MacOS 10.13 and later
        • • * Apple M chips supported non-natively through Rosetta integration*
          • Minimum RAM: 4GB
          • Recommended RAM: 8GB Minimum
          • Minimum CPU: Dual Core
          • Recommended CPU: Quad Core or greater
          • Minimum Free HDD Space: 10% Free
          • Minimum Screen Resolution: 1024*768 pixels at 100% zoom

          • Note: Only Windows Professional, Business, Enterprise and Ultimate Editions have been tested and approved. Only compatible with Intel systems running Macintosh OS 10.13 or later, current with the absolute latest Apple software updates.

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            The HPN MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.

            Often imitated, never duplicated; our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they ll have your back and provide a solution.

            Our MyExpert Support will always be there for you so you can purchase with confidence!

            In addition, all Sawgrass Printers come with a 2 Year Manufacturer Warranty from the original date of purchase. Warranty service does not include the cost of freight of the item to or from repair facilities.

            Use of official Sawgrass inks is required to maintain warranty, use of 3rd party inks can result in voiding warranty and potentially damaging the printer. To prevent ink contamination, it is also highly advised to continue use of the same ink style. Powering off of unit for a long period of time may void manufacturer warranty.

            For warranty claims, we may need to involve the official Sawgrass team depending on the reported issue.

            Additional information